Culture Assessment & Development for Local Authorities
Culture is the invisible force that shapes behaviours, decisions, and outcomes in local government. When culture is healthy, staff engagement rises, services improve, and trust with communities strengthens. When culture is misaligned, inefficiencies, silos, and low morale take hold.
WHY
Why Culture Matters
Culture is the invisible force that shapes behaviours, decisions, and outcomes in local government. When culture is healthy, staff engagement rises, services improve, and trust with communities strengthens. When culture is misaligned, inefficiencies, silos, and low morale take hold.
Global research shows that culture accounts for up to 30% of organisational performance variance. For local authorities, this is critical because culture impacts everything from service delivery to financial sustainability.
Cultural Entropy®
Meaning over a quarter of organisational energy is lost to unproductive behaviours such as bureaucracy, confusion, and silo mentality
27
%
Industry Culture Score
(Global average: 55) – indicating room for improvement.
49
+14%
Open communication
+14%
Employee recognition
+12%
Trust
+11%
Long-term perspective
+10%
Transparency
NUMBERS
From Today’s Reality to Tomorrow’s Values: Aligning Culture for Lasting Impact
Culture drives performance in local government and communities feel the difference.
NUMBERS
Key Insights from Local Government Data
26%
Bureaucracy
23%
Confusion
20%
Hierarchy
Top Current Limiting Factors
These figures highlight the urgent need for cultural transformation in local government.
Balance Index
Desired culture shows a strong shift towards higher-level values such as shared vision and sustainability.
26%
Accountability
24%
Teamwork
23%
Open communication
23%
Employee recognition
Top Desired Values
These figures highlight the urgent need for cultural transformation in local government.
How We Help
Culture Assessment
Diagnose current culture and map desired future state.
Leadership Development
Equip leaders to be authentic cultural role models.
Workshops & Coaching
Experiential sessions using IVA and LSA to embed change.
Coaching That Moves Local Government Forward.
© 2024 by Truth about local government.
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