Choosing the Right Consultancy Partner: A Guide for Local Government Officers

When local government officers embark on the journey to procure consultancy support, the decision-making process can be daunting. With numerous options available, it is crucial to select a partner that aligns with the council's goals and values, and has a proven track record of delivering successful projects. This blog post explores key considerations for local government officers when choosing a private sector consultancy partner, excluding procurement compliance.

1. Proven Track Record

One of the most important factors to consider when selecting a consultancy partner is their proven track record. Look for a partner that has successfully delivered similar projects in either a comparable geographical area or at a council with similar requirements. This ensures that the consultancy has the right technical expertise and experience to handle the project effectively. Reviewing case studies and past project outcomes can provide valuable insights into their capabilities.

“You want someone who’s done it before, and done it well — ideally in a place like yours,” says a senior regeneration officer from a London borough.

2. Technical Expertise

Technical expertise is paramount when choosing a consultancy partner. Ensure that the consultancy has the necessary skills and knowledge to address the specific needs of the project. This includes understanding the technical aspects of the project, as well as the ability to provide innovative solutions. A partner with a strong technical background can help navigate complex challenges and deliver high-quality results.

3. Social Value

While cost is an important consideration, it should not be the sole determining factor. Instead of opting for the cheapest quote, evaluate the social value that the consultancy commits to. For instance, if the project involves building homes, consider whether the partner employs local people and provides apprenticeships. A consultancy that contributes to the community and promotes social value can have a positive impact beyond the project's immediate scope.

“We chose a consultancy that offered apprenticeships to local young people. It wasn’t the cheapest bid, but the long-term value to our community was clear,” explains a procurement lead from a Midlands council.

4. Alignment of Values

The alignment of values between the council and the consultancy is crucial for a successful partnership. Ensure that the consultancy shares the council's vision and values, and is committed to working collaboratively towards common goals. This alignment fosters a positive working relationship and enhances the likelihood of achieving desired outcomes. Discussing the consultancy's mission and values during the selection process can help assess their compatibility.

5. References and Site Visits

Taking references is an essential step in the selection process. Even if you know someone at the consultancy, always ask for references. Ideally, visit the sites where the consultancy has previously worked to check out their work firsthand. If you have any doubts about a reference, ask for a second opinion. Site visits provide valuable insights into the consultancy's work quality and their ability to deliver on promises.

“We trusted the reference, but still went to see the site. It confirmed everything — and gave us confidence in our choice,” recalls a project manager from a northern unitary authority.

6. Understanding the Brief

A consultancy partner that makes an effort to understand the brief, the community, and the council is more likely to deliver successful outcomes. Assess whether the consultancy has taken the time to comprehend the project's requirements and the unique needs of the community. A partner that demonstrates a genuine interest in understanding the brief can tailor their approach to meet specific objectives effectively.

7. Communication and Collaboration

Effective communication and collaboration are key to a successful partnership. Evaluate the consultancy's communication style and their willingness to collaborate with the council. A partner that maintains open lines of communication, provides regular updates, and actively engages with stakeholders can ensure that the project progresses smoothly. Clear communication helps address any issues promptly and keeps everyone informed.

8. Innovation and Flexibility

Innovation and flexibility are valuable traits in a consultancy partner. Look for a partner that is open to exploring new ideas and approaches, and can adapt to changing circumstances. Innovation can lead to creative solutions that enhance the project's outcomes, while flexibility ensures that the consultancy can respond to unforeseen challenges effectively.

“We appreciated how they pivoted mid-project when our funding changed. That kind of agility is invaluable,” says a strategic lead from a county council.

9. Financial Stability

Assessing the financial stability of the consultancy is important to ensure that they can sustain the project throughout its duration. A financially stable partner is less likely to face disruptions that could impact the project's progress. Reviewing financial statements and understanding the consultancy's financial health can provide insights into their stability.

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10. Cultural Fit

Cultural fit is an often-overlooked aspect of selecting a consultancy partner. Consider whether the consultancy's organisational culture aligns with that of the council. A good cultural fit can enhance collaboration and create a positive working environment. Discussing the consultancy's work culture and values can help assess their compatibility.

11. Capacity and Commitment

Ensure that the consultancy has the capacity to take on your project and is not overstretched with other commitments. A partner who is too thinly spread may not be able to give your project the attention it deserves. Ask about their current workload and how they plan to resource your project.

12. Clarity in Proposals

A well-written, clear, and tailored proposal is often a good indicator of how a consultancy will perform. Look for signs that they’ve understood your brief, reflected your priorities, and proposed a realistic and thoughtful approach. Generic or overly templated proposals may suggest a lack of engagement.

Conclusion

Choosing the right consultancy partner is a critical decision for local government officers. By considering factors such as proven track record, technical expertise, social value, alignment of values, references, understanding of the brief, communication, innovation, financial stability, cultural fit, capacity, and clarity, officers can make informed choices that lead to successful project outcomes.

“It’s not just about ticking boxes — it’s about finding a partner who will walk with you through the project and beyond,” concludes a director of place from a metropolitan borough.

In the end, the right consultancy partner can make a significant difference in the success of a project, ensuring that it is delivered efficiently, effectively, and with lasting impact.

This blog post was sponsored by Local Partnerships LLP, who help local authorities to deliver projects and implement changes efficiently. They offer expertise in climate adaptation, energy efficiency, waste management, housing, infrastructure, procurement, and digital transformation, ensuring excellent value for money and meeting key priorities.