Discover how AI is transforming UK local government services, from contact centre automation to predictive maintenance. Learn where AI delivers measurable impact, where investment makes sense, and the governance essentials councils need to avoid risk. Explore real case studies, £8bn savings potential, and a leadership checklist to ensure transparency, security, and resident trust in every AI decision.

The Myth of the Business Model in Local Government The phrase “We need to run this council like a business” is one of the most persistent myths in local government. It’s easy to see why it appeals: councils manage budgets worth hundreds of millions, employ thousands of staff, and deliver services to a population that rivals the customer base of major corporations. Surely adopting a business mindset would make them leaner, more efficient, and more innovative? The truth is mor

Public service reform demands whole-system thinking, not siloed fixes. Local government, NHS, charities, and housing providers overlap, yet reforms often ignore these interdependencies. True transformation requires shared outcomes, integrated governance, data-driven collaboration, and cultural change while maintaining frontline delivery mid-flight. Are leaders ready to embrace complexity and design connected systems for better communities?

Rachel Reeves’ 2025 Budget delivers £26bn in tax rises, freezes income tax thresholds until 2031, and introduces levies like the mansion tax and EV mileage charge. While billed as “fair,” it squeezes households, adds complexity for councils, and delays SEND relief. Local government faces rising demand, fragile funding, and political risk. Explore what this means for officers and members and the sector-led actions needed now.

Discover why systems thinking is essential for local government leaders tackling complex challenges like housing, health, and climate change. Learn key traits of systems thinkers, practical steps to embed this approach, team structures that support collaboration, and the best resources for self-development. Build a culture that sees the bigger picture and delivers sustainable, long-term solutions.

Discover why whole-systems thinking is essential for local government team design. Explore six practical questions that help councils break silos, build adaptive structures, and deliver joined-up outcomes. Learn from UK examples, integrated care partnerships, and prevention strategies that work. Are we using reorganisation and devolution to truly optimise collaboration across the public sector for better community outcomes?

Employee engagement surveys alone don’t change culture. UK councils face unique challenges, financial pressures, policy shifts, and collaboration demands, that require more than sentiment checks. Discover why values assessments uncover the real drivers of behaviour, reduce resistance to change, and build trust. Learn practical steps for HR leaders to embed values, monitor cultural health, and transform local government workplaces.

Discover how local councils can unlock innovation by embracing hidden neurodiversity. Drawing on insights from Dr Devon Price’s Unmasking Autism, this blog explores the impact of masking, why authenticity matters, and practical steps for inclusive recruitment, flexible working, and leadership training. Learn why unmasking isn’t charity, it’s strategy for resilient, creative public services.

Barrett Culture Score: A Powerful Metric for Cultural Health. Move beyond Gross Margin, NPS, and Market Share, now leaders can measure culture with the Barrett Culture Score. This comprehensive metric combines key cultural drivers to reveal organisational health, track evolution, and benchmark across industries. It’s actionable, insightful, and a proxy for strong leadership, engaged employees, satisfied customers, and community care.

Default cultures emerge unconsciously from past leadership, lacking intentional values management. In contrast, a values-driven culture is consciously shaped by leaders who align systems, policies, and incentives with desired values. By actively managing cultural capital and removing outdated influences through structural realignment, organizations create a thriving, purpose-led environment that reflects their vision.

The Barrett Model is a globally recognised framework for unlocking human potential and transforming organisational culture. Used by thousands of organisations across 94 countries, Barrett Analytics helps leaders build healthy cultures that drive performance and stakeholder success. At its core, the model addresses fundamental human needs and creates environments where people and organisations thrive.

To build a high-performing, values-driven organisation with strong Cultural Health, engagement and low Cultural Entropy, you need an ongoing cultural transformation process, not a one-off project. Using Barrett Values Centre’s Cultural and Leadership Values Assessments annually helps monitor alignment, mission focus and employee needs, driving engagement and sustainable success.

Explore how cultural capital impacts financial performance. This paper reviews research showing that while cultural capital isn’t directly measurable, proxies such as cultural alignment and Cultural Entropy® reveal a strong link to sustained revenue growth. Is your organisation’s culture driving business success? If not, discover why it should be central to your performance strategy.

Discover the Seven Levels of Ethical Business Practice, a values-based framework for creating cultures where ethics is everyone’s responsibility. Learn how organisations can move beyond compliance to foster integrity, transparency, and sustainability. Explore strategies for building trust, empowering employees, and aligning purpose with social responsibility to achieve long-term success and positive impact.

Essex councils back a five-unitary plan, arguing it’s key to fixing adult social care. The proposal, Creating a Local Future for Greater Essex, suggests councils serving 326k–510k residents, large enough for specialist services yet local enough for responsive care. Leaders say this structure enables prevention, integration of housing and health, and savings of up to £104m, reinvested into early help and community support, making social care more sustainable and humane.

Discover 7 science-backed strategies for building trust in local authority teams. Explore proven frameworks like the Trust Equation, Lencioni’s Five Behaviours, Radical Candor, SCARF, Covey’s Five Waves, Psychological Safety, and the Neuroscience of Trust. Learn how councils can boost collaboration, reduce stress, and improve outcomes through evidence-based practices that create resilient, high-performing teams.

Culture is the missing metric in local government. While 92% of leaders rank culture as a top priority, only 18% have a robust way to measure it. Staff surveys track climate, not values, the foundation of culture. Our Barrett Values Centre program offers a data-led approach to measure, track, and embed values-driven strategies, helping councils build positive, resilient cultures that improve recruitment, retention, and service delivery.

Leading a Successful Restructure: What Matters Most Precision planning builds confidence, start with a clear business case and timeline. Define roles early, engage trade unions upfront, and consult openly to improve outcomes. Communicate constantly; silence fuels speculation. Show visible, empathetic leadership and provide employee support like redundancy tools and mental health resources. Above all, be transparent about role impacts to maintain trust and fix issues early.

Discover the inspiring journey of Artemis Ansell, multi-award-winning planning leader, mentor, and innovator. From pioneering the Local Authority Trading Company model to driving inward investment and championing diversity, Artemis has transformed planning and local government for nearly 30 years. Learn how her vision, resilience, and commitment to inclusion make her a role model for future leaders.

Discover how councils can use Large-Scale Interventions (LSIs) to drive transformation. Learn best practices for designing impactful events, avoiding common pitfalls, and leveraging digital tools for inclusive engagement. Explore why LSIs are essential for tackling complex challenges like housing, climate action, and community resilience in local government.