Discover why up to 74% of UK local government transformation programmes fail and how councils can succeed. Explore key challenges like siloed structures, unclear outcomes, and technical debt, plus actionable strategies for smarter change. Learn from real-world examples such as Strata Service Solutions, which saved £7.6m through shared services. Make transformation continuous, data-driven, and people-focused.

Revenues and benefits teams are undergoing a transformation from transactional administrators to strategic leaders within local...